CONTACT US

***SERVICE IMPACT DUE TO HURRICANE IAN***
Our local US Post Office, Fed Ex and UPS stations will be closed starting Wednesday, September 28 until further notice due to Hurricane Ian. If you order has already shipped, you may still experience transit delays. Thank you for your patience and understanding!

You can use this form to send us a message, we will respond as quickly as we can during business hours. Our business hours are Monday - Thursday, 10:30am - 4pm EST (7:30am - 1pm PST). We are closed on Fridays, weekends and holidays. You can also click here for info & help. If you prefer, you can email us at beads@ponybeadstore.com or call us during business hours at 1. 888. 479. 2022. If we are busy assisting other customers, please leave a message or use this contact form so we can call you back. Thank you!